Last updated: 18 May 2023
1. Information We Collect
We collect two types of information from our users: Personal Information and Non-Personal Information.
a. Personal Information:
Personal Information refers to any data that identifies or can be used to identify an individual, such as name, email address, phone number, postal address, and other relevant details needed for the services we provide.
b. Non-Personal Information:
Non-Personal Information is data that does not directly identify an individual. This may include information about your device, browser type, operating system, IP address, and browsing history on our website.
2. How We Collect Information
We collect information through various methods, including:
a. Information You Provide:
We collect Personal Information you voluntarily provide when you register, make inquiries, or use our services.
b. Cookies and Other Tracking Technologies:
3. Legal Basis for Processing Personal Information
We process your Personal Information based on the following legal grounds:
a. Consent: When you provide explicit consent for specific processing activities, such as subscribing to our newsletter or marketing communications.
b. Contractual Obligations: When processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
c. Legal Obligations: When processing is necessary to comply with legal or regulatory requirements.
d. Legitimate Interests: When processing is necessary for the purposes of our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override these interests.
4. How We Use Your Information
We may use your information for the following purposes:
a. To provide our services and fulfill your requests.
b. To personalize your experience on our website.
c. To communicate with you regarding our services, promotions, and updates.
d. To analyze user behavior and improve our website and services.
e. To protect our website and users from fraud and other security threats.
5. Sharing Your Information
We may share your information with third parties under certain circumstances:
a. With our partner investors and service providers to fulfill your requests and provide our services.
b. As required by law or to comply with legal processes, such as court orders or subpoenas.
c. To protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
d. In the event of a merger, acquisition, or sale of our assets, where your information may be transferred to the new entity.
6. Your Choices and Rights
Under GDPR, you have the following rights regarding your Personal Information:
a. Access and Update: You can access and update your Personal Information by logging into your account or contacting us.
b. Rectification: You can request the correction of inaccurate or incomplete Personal Information.
c. Erasure: You may request the deletion of your Personal Information by contacting us. We will delete your information unless we are required to retain it for legal or regulatory purposes.
d. Restriction of Processing: You can request that we restrict the processing of your Personal Information under specific circumstances.
e. Data Portability: You can request a copy of your Personal Information in a structured, commonly used, and machine-readable format.
f. Objection to Processing: You can object to the processing of your Personal Information based on our legitimate interests.